Job Vacancy Chennai, Tamil Nadu Position KBS Customer Care Agent at Kone
Company Kone is offering job opportunities for the position of KBS Customer Care Agent in the Chennai area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Kone operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Kone |
| Position: | KBS Customer Care Agent |
| City: | Chennai, Tamil Nadu |
| Province: | Tamil Nadu |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Join KONE’s Customer Services Team, where you will play a vital role in resolving customer inquiries related to product invoice discrepancies. In this position, you will address issues concerning damaged or missing products while offering exceptional support to our internal sales teams and maintaining outstanding customer service.
Key Responsibilities:
- Perform ad hoc reporting for root cause analysis.
- Act as the primary point of contact for Customer Service inquiries.
- Oversee ad hoc projects and process enhancements.
- Analyze complex customer requests and drive process improvements.
Qualifications:
- Bachelor’s degree or equivalent experience in Customer Service.
- Excellent communication skills.
- Proficient in Microsoft Office and CRM software.
Join us at KONE, where your contributions truly matter!
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Tamil Nadu |
| City | Chennai |
| Google Map | Google Map |
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