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Job Vacancy Mumbai, Maharashtra Position Service Desk at BirlaSoft

BirlaSoft company logo
Published 5 hours ago

BirlaSoft is currently accepting applications for the position of Service Desk in the Mumbai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

BirlaSoft operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:BirlaSoft
Position:Service Desk
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 25.000 - INR 50.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated and proficient Service Desk Professional to become part of our team. The successful candidate will be responsible for delivering first-level support to both our internal and external customers, ensuring that their technical concerns are addressed promptly and efficiently.

Key responsibilities include handling service requests via phone, email, and ticketing systems, troubleshooting hardware and software issues, and escalating problems as needed. Strong communication skills and a commitment to customer service are essential for this role.

If you have a passion for technology and a desire to assist others, we invite you to apply for this rewarding opportunity!

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Maharashtra
City Mumbai
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Company Information

BirlaSoft

BirlaSoft is a prominent IT services company headquartered in India, known for providing innovative digital transformation solutions. Established under the Birla Group, the company focuses on leveraging technology to enhance business operations across various industries. With a strong emphasis on software development, enterprise solutions, and IT consultancy, BirlaSoft aims to drive efficiency and growth for its clients. Through its commitment to quality and customer satisfaction, the company has established a solid reputation in the competitive IT landscape.