Job Vacancy Kochi, Kerala Position Receptionist at Haco Lakeview

Haco Lakeview is currently accepting applications for the position of Receptionist in the Kochi area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Haco Lakeview operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	Haco Lakeview
Position:	Receptionist
City:	Kochi, Kerala
Province:	Kerala
Education:	Confidential
Salary:	INR 13.000 per Month
Job Type:	Full-time

Job Description

Maroon Education & Migration Service Pvt Ltd (Since 2022)

Your Trusted Partner for Australian Migration & Nursing Pathways

We provide trusted migration and career guidance for skilled professionals seeking to build a future in Australia. Our approach is built on clarity, ethical advice, and personalised support throughout the migration journey. This position is opened in connection with the launch of our second office at Thevara, Kochi.

Location: Thevara, Kochi

Working Hours: 10:00 AM – 6:00 PM (Monday to Saturday)

Salary – INR 13,00/ Month

Travel & Allowance

• Daily travel travel allowance in addition to the salary

Preferred Profile:

• Female candidates only
• Age between 28 to 40 years
• Residing in or near Kochi
• Fluent in English & Hindi (speaking, reading, and writing)
• Pleasant personality with a professional attitude
• Calm, confident, and customer-friendly
• Mature, responsible, and well-organized

Key Responsibilities:

• Receiving and handling incoming calls professionally
• Customer enquiry handling & lead follow-ups
• Front office management and client coordination
• Assisting walk-in customers with basic guidance
• Coordinating daily operations with Directors & team
• Maintaining call records, follow-ups, and basic office coordination

Experience:

• Prior customer care / front office / call-handling experience preferred
• Training will be provided
• Bachelor Degree

Front Office & Client Management

• Act as the first point of contact for all walk-in clients, visitors, and enquiries
• Greet clients courteously, understand their requirements, and guide them appropriately
• Maintain a neat, organized, and professional front office at all times
• Ensure client comfort and uphold the company’s professional image

Call Handling & Customer Communication

• Attend all incoming and outgoing calls professionally in English and Hindi
• Handle customer enquiries related to education and migration services with clarity
• Schedule appointments and coordinate call-backs when required
• Ensure no calls or enquiries are missed during working hours

Lead Handling & Follow-up

• Record all enquiries accurately in call logs, enquiry registers, or CRM sheets
• Conduct timely follow-up calls to prospective clients as instructed
• Track lead status and update the concerned team or Directors regularly
• Support conversion efforts through consistent and polite follow-ups

Daily Operations & Coordination

• Assist in the smooth functioning of daily office operations
• Coordinate closely with Directors regarding appointments, meetings, and priorities
• Communicate internal instructions and updates clearly to the team
• Support operational discipline and ensure office readiness during business hours

Administrative & Office Support

• Maintain enquiry records, visitor logs, and basic documentation
• Assist with data entry, email coordination, and file management
• Prepare simple daily reports such as enquiry summary and follow-up status
• Ensure availability of front desk materials and basic stationery

Professional Conduct & Compliance

• Maintain confidentiality of all client and company information
• Demonstrate a mature, calm, and customer-friendly approach at all times
• Maintain professional appearance, communication, and punctuality
• Follow company policies, office rules, and management instructions strictly

Job Types: Full-time, Permanent

Pay: From ₹13,00.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Education:

• Bachelor’s (Preferred)

Language:

• English (Required)

Work Location: In person

Application Deadline: 28/01/2026

Expected Start Date: 05/02/2026

Requirements

• Minimum Age of 18 Years
• Basic Computer Skills
• Physically and Mentally Healthy
• Experience in the Related Field (Preferred)
• Minimum Education of High School Diploma
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Kerala
City	Kochi
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