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Job Vacancy Bengaluru, Karnataka Position L1 Helpdesk Agent at Kyndryl

Kyndryl company logo
Published 3 weeks ago

Kyndryl is thrilled to announce job openings for the position of L1 Helpdesk Agent in the Bengaluru area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Kyndryl, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Kyndryl.

Job Information

Company:Kyndryl
Position:L1 Helpdesk Agent
City:Bengaluru, Karnataka
Province:Karnataka
Education:Confidential
Job Type:Full-time

Job Description

We are excited to invite applications for the position of L1 Helpdesk Agent to join our vibrant team. The successful candidate will deliver first-level support, assisting clients with various technical issues via phone, email, or chat.

Your key responsibilities will involve troubleshooting hardware and software challenges, documenting incidents diligently, and escalating more complex matters to higher support tiers. A strong focus on customer service and excellent communication skills are vital for this role.

Applicants should possess a background in IT support, experience with helpdesk software, and a proactive problem-solving attitude. This role offers a fantastic opportunity for individuals seeking to elevate their careers in the field of IT.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Karnataka
City Bengaluru
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Company Information

Kyndryl

Kyndryl, a leading global technology services company, has established a strong presence in India. Formed from the spin-off of IBM’s managed infrastructure services, Kyndryl focuses on designing, running, and managing critical systems and services for businesses. With a commitment to innovation and sustainability, Kyndryl collaborates with clients to enhance their digital transformation journeys, optimizing IT operations and driving growth. The company’s diverse workforce in India is instrumental in delivering cutting-edge solutions to global clients, making Kyndryl a key player in the technology landscape.