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Job Vacancy Hyderabad, Telangana, India Position IT Customer Service Representative at Accenture

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Published 2 days ago

Accenture is currently seeking applicants for the position of IT Customer Service Representative in the Hyderabad, Telangana area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Accenture operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Accenture
Position:IT Customer Service Representative
City:Telangana, Hyderabad
Province:Telangana
Education:Confidential
Job Type:Full-time

Job Description

Company: Accenture

Location: Hyderabad

Role: We are seeking a dedicated IT Customer Service Representative to manage IT production systems and services. This role entails handling incident, issue, and outage management, along with investigation and restoration efforts.

Required Skills: Proficiency in Critical Incident Management is essential.

Experience: Candidates should have 0-2 years of experience in a relevant field, with a minimum educational qualification of 15 years of full-time education.

Key Responsibilities: You will enhance team knowledge, engage in problem-solving discussions, and document incidents to improve overall team efficiency.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Hyderabad, Telangana
City Hyderabad, Telangana
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Company Information

Accenture

Accenture is a global professional services company providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Established in India, Accenture has become a key player in the country’s IT and business landscape. With a strong focus on innovation and cutting-edge technologies, the company leverages its diverse talent pool to drive digital transformations for clients across various industries. Accenture is committed to sustainability and inclusivity, contributing significantly to the social and economic development in India.