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Job Vacancy Mumbai, Maharashtra Position Hiring for Help desk at Progressive Infotech Pvt. Ltd

Progressive Infotech Pvt. Ltd company logo
Published 4 months ago

Progressive Infotech Pvt. Ltd is thrilled to announce job openings for the position of Hiring for Help desk in the Mumbai area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Progressive Infotech Pvt. Ltd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Progressive Infotech Pvt. Ltd.

Job Information

Company:Progressive Infotech Pvt. Ltd
Position:Hiring for Help desk
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 25.000 - INR 28.000 per Month
Job Type:Full-time

Job Description

Progressive Infotech Pvt. Ltd. is looking for a proactive Help Desk Associate to be the first point of contact for technical assistance via phone or email. Responsibilities include first-level troubleshooting, logging tickets in our ITSM tool, maintaining SLA compliance, and ensuring effective communication until resolution.

Key duties involve vendor coordination, daily reporting, and providing feedback to internal teams. Candidates must have at least 1 year of experience and be able to identify procedural improvements.

Job Type: Full-time | Pay: ₹25,00.00 – ₹28,00.00 per month | Benefits: Health insurance, Provident Fund | Shift: Day shift | Work Location: In-person

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

Progressive Infotech Pvt. Ltd

Progressive Infotech Pvt. Ltd is an innovative IT services company based in India, specializing in providing comprehensive solutions to enhance business efficiency. Established with a vision to empower organizations through technology, the company offers a wide range of services, including cloud computing, IT infrastructure management, and digital transformation. With a commitment to delivering excellence, Progressive Infotech has garnered a reputation for its customer-centric approach, helping businesses navigate the ever-evolving digital landscape effectively.