Job Vacancy Kolkata, West Bengal Position Helpdesk Coordinator at Value Point Systems
Value Point Systems is currently accepting applications for the position of Helpdesk Coordinator in the Kolkata area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Value Point Systems operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Value Point Systems |
| Position: | Helpdesk Coordinator |
| City: | Kolkata, West Bengal |
| Province: | West Bengal |
| Education: | Confidential |
| Salary: | INR 35.000 - INR 70.000 per Month |
| Job Type: | Full-time |
Job Description
Value Point Systems is seeking a dedicated Helpdesk Coordinator to enhance our team. In this role, you will manage user escalations, oversee ticket statuses, and ensure prompt responses from support analysts. Key responsibilities include validating ticket resolutions, coordinating operations across various states in India, and employing first call resolution strategies to improve service efficiency.
Candidates must possess a minimum of a graduate degree to qualify for this position.
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- No Criminal Record
- Good Communication Skills
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | West Bengal |
| City | Kolkata |
| Google Map | Google Map |
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