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Job Vacancy Bengaluru, Karnataka Position Guest Service Assistant at IHCL

Published 3 hours ago

IHCL is currently seeking applicants for the position of Guest Service Assistant in the Bengaluru area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

IHCL operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:IHCL
Position:Guest Service Assistant
City:Bengaluru, Karnataka
Province:Karnataka
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a professional Guest Service Assistant to greet and assist guests with check-in/check-out, reservations, and inquiries. The ideal candidate delivers courteous, efficient service while managing phone and email communications and resolving guest concerns.

  • Assist guests at the front desk and coordinate with housekeeping and maintenance.
  • Handle reservations, inquiries, and follow-up communications.
  • Maintain accurate records and perform basic computer tasks.
  • Demonstrate strong English communication, attention to detail, a calm professional demeanor, and the ability to multitask in a fast-paced environment.
  • Previous hospitality or customer-service experience and familiarity with reservation systems are a plus; flexibility for shift work required.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Karnataka
City Bengaluru
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Company Information

IHCL

Indian Hotels Company Limited (IHCL), a part of the Tata Group, is a leading player in the hospitality industry in India. Founded in 1902, IHCL operates a diverse portfolio of premium hotels, resorts, and palaces across the country and internationally. Renowned for its commitment to exceptional service and luxury, IHCL aims to provide guests with unique experiences rooted in India’s rich culture and heritage. With iconic brands such as Taj, SeleQtions, Vivanta, and Ginger, IHCL continues to set benchmarks in hospitality while promoting sustainable tourism practices.