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Job Vacancy Mumbai, Maharashtra Position Guest Relations Officer at Trip Jack Pvt Ltd

Trip Jack Pvt Ltd company icon
Published 4 hours ago

Trip Jack Pvt Ltd is thrilled to announce job openings for the position of Guest Relations Officer in the Mumbai area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Trip Jack Pvt Ltd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Trip Jack Pvt Ltd.

Job Information

Company:Trip Jack Pvt Ltd
Position:Guest Relations Officer
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 12.000 - INR 25.000 per Month
Job Type:Full-time

Job Description

Key Responsibilities

  • Handle incoming and outgoing travel agents/ suppliers/ internal calls.
  • Handle email communication with travel agents/ suppliers/ internal staff
  • Help Travel agent/ internal staff for booking related queries, amendment and escalations. Provide technical support to travel agents and resolve operational issues.
  • Thorough understanding of the portal for the hotel product and ancillary services.
  • Coordinate with suppliers for Confirmation, amendments, complaints, escalations.
  • Negotiate best terms with suppliers for agent escalation cases.
  • Handling pending/ failed bookings and ensuring conversions.
  • Provide best-in-class quantitative and qualitative service to travel agents.
  • Other potential work engagements as decided by the Company.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

Trip Jack Pvt Ltd