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Job Vacancy Kolkata, West Bengal, India Position General Manager, Service Excellence at Vodafone Idea

Vodafone Idea company logo
Published 2 weeks ago

Company Vodafone Idea is offering job opportunities for the position of General Manager, Service Excellence in the Kolkata, West Bengal area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Vodafone Idea operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Vodafone Idea
Position:General Manager, Service Excellence
City:West Bengal, Kolkata
Province:West Bengal
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a dynamic and experienced General Manager of Service Excellence to lead our team in providing exceptional customer service. The ideal candidate will demonstrate a proven history in service management and possess a strong commitment to enhancing client satisfaction.

In this pivotal role, you will be responsible for crafting and executing innovative service strategies, monitoring team performance, and cultivating a culture of excellence across the organization. You will work collaboratively with cross-functional teams to ensure we not only meet but exceed our service objectives.

Join us in redefining the future of customer service and championing our dedication to service excellence!

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Kolkata, West Bengal
City Kolkata, West Bengal
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Company Information

Vodafone Idea

Vodafone Idea Limited, formed by the merger of Vodafone India and Idea Cellular, is one of the leading telecom operators in India. Launched in 2018, the company offers a wide range of services, including voice, SMS, and mobile data. With a strong commitment to improving connectivity, Vodafone Idea focuses on expanding its digital infrastructure to serve millions of customers across the country. Despite facing challenges in the competitive market, it continues to innovate and enhance user experiences, positioning itself as a key player in India’s telecommunications landscape.