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Job Vacancy Mumbai, Maharashtra Position Digital Banking Grievance Redressal Officer at Kotak Mahindra

Kotak Mahindra company logo
Published 7 months ago

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Kotak Mahindra is currently accepting applications for the position of Digital Banking Grievance Redressal Officer in the Mumbai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Kotak Mahindra
Position:Digital Banking Grievance Redressal Officer
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

Kotak Mahindra is seeking a passionate Digital Banking Grievance Redressal Officer to restore consumer trust in our brand. Your role will involve resolving escalations from Senior Management and collaborating with stakeholders to enhance Consumer Experience and Operational Efficiency.

To qualify, you should possess 6-8 years of customer service experience, have strong analytical skills, and demonstrate excellent networking capabilities.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

Kotak Mahindra

Mahindra Kotak is a prominent financial services conglomerate in India, specializing in a diverse range of offerings including insurance, asset management, and consumer finance. Established with a vision to empower individuals and businesses, the company combines innovation with a customer-centric approach. With a robust presence in the market, Mahindra Kotak leverages advanced technology to deliver seamless and efficient financial solutions, thereby enhancing customer experiences and fostering economic growth across various sectors.