Job Vacancy Infopark-Kochi Kochi, Kerala Position Customer Success Associate at iOrders Technology Services Inc
Company iOrders Technology Services Inc is offering job opportunities for the position of Customer Success Associate in the Infopark-Kochi Kochi area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
iOrders Technology Services Inc operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | iOrders Technology Services Inc |
| Position: | Customer Success Associate |
| City: | Infopark-Kochi Kochi, Kerala |
| Province: | Kerala |
| Education: | Confidential |
| Salary: | INR 3 - INR 330 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a formal-minded Customer Success Associate to cultivate strong client relationships and drive product adoption. The role involves onboarding new customers, addressing inquiries, monitoring usage metrics, and collaborating with product and sales teams to enhance satisfaction and retention.
Ideal candidates demonstrate proactive communication, effective problem-solving, and a customer-first attitude. Minimum one year of experience in customer support or customer success is required, along with familiarity with CRM systems and basic analytics.
- Onboarding and training customers
- Managing customer inquiries and escalations
- Tracking adoption metrics and reporting insights
- Coordinating cross-functionally to improve the product experience
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Kerala |
| City | Infopark-Kochi Kochi |
| Google Map | Google Map |
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