Job Vacancy Hyderabad, Telangana, India Position Customer Service Trainer & QA at DAZN
DAZN is currently accepting applications for the position of Customer Service Trainer & QA in the Hyderabad, Telangana area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
DAZN operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | DAZN |
| Position: | Customer Service Trainer & QA |
| City: | Telangana, Hyderabad |
| Province: | Telangana |
| Education: | Confidential |
| Salary: | INR 15.000 - INR 30.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a Customer Service Trainer & QA to coach agents, design and deliver training programs, and ensure consistent service quality across channels. Key duties include facilitating training sessions, creating learning materials, conducting quality audits, scoring interactions, providing actionable feedback, and reporting KPI insights to support continuous improvement.
- Minimum 3 years of experience in customer service, training, or quality assurance
- Strong communication, coaching, and analytical skills
- Familiarity with QA methodologies and learning management systems (LMS)
- Proactive, detail-oriented, and improvement-focused
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Hyderabad, Telangana |
| City | Hyderabad, Telangana |
| Google Map | Google Map |
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