Job Vacancy Ekkattuthangal, Tamil Nadu Position Customer Service Representative at Sweet Karam Coffee India Pvt Ltd
Sweet Karam Coffee India Pvt Ltd is currently accepting applications for the position of Customer Service Representative in the Ekkattuthangal area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Sweet Karam Coffee India Pvt Ltd operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Sweet Karam Coffee India Pvt Ltd |
| Position: | Customer Service Representative |
| City: | Ekkattuthangal, Tamil Nadu |
| Province: | Tamil Nadu |
| Education: | Confidential |
| Salary: | INR 25.000 - INR 40.000 per Month |
| Job Type: | Full-time |
Job Description
Sweet Karam Coffee India Pvt Ltd is on the lookout for a committed Customer Support Executive to engage with potential customers who have abandoned their carts. The primary responsibility is to assist these customers in completing their purchases. The ideal candidate will demonstrate exceptional communication and persuasion abilities, coupled with a strong customer-first attitude.
Key Responsibilities:
- Follow up with customers via various communication channels.
- Address customer concerns to enhance conversion rates.
- Provide detailed explanations of products and special offers.
- Maintain precise records in the CRM system.
- Collaborate with internal teams to develop effective strategies.
- Gather and report customer feedback for continuous improvement.
Requirements:
- At least 2 years of experience in customer follow-up roles.
- Proficiency in English (knowledge of Hindi is an advantage).
- Self-motivated and target-oriented.
Benefit
- Opportunities for promotion
- Access to the latest technology
- Professional networking opportunities
- Valuable work experience
- Work-life balance
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Skill development
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- No Criminal Record
- Good Communication Skills
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Tamil Nadu |
| City | Ekkattuthangal |
| Google Map | Google Map |
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