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Job Vacancy Pune, Maharashtra, India Position Customer Service Representative – Personal Loans at Kotak Mahindra

Kotak Mahindra company logo
Published 2 months ago

Kotak Mahindra is currently accepting applications for the position of Customer Service Representative - Personal Loans in the Pune, Maharashtra area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Kotak Mahindra
Position:Customer Service Representative - Personal Loans
City:Maharashtra, Pune
Province:Maharashtra
Education:Confidential
Salary:INR 30.000 - INR 60.000 per Month
Job Type:Full-time

Job Description

Kotak Mahindra is seeking a dedicated Team Member to join our Customer Service department. The successful candidate will be responsible for delivering prompt solutions to assigned cases, analyzing complaint trends for senior management, preparing Root Cause Analyses, and collaborating with business stakeholders to ensure the effective resolution of cases from initiation to completion.

Job Requirements:

– Demonstrated knowledge of banking (preferably in the Loan division)

– Exceptional verbal and written communication skills

– Proficiency in Microsoft Office Suite (including Excel, PowerPoint, Word, etc.)

– Bachelor’s degree or higher is required

– A minimum of 5 years of relevant experience

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pune, Maharashtra
City Pune, Maharashtra
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Company Information

Kotak Mahindra

Mahindra Kotak is a prominent financial services conglomerate in India, specializing in a diverse range of offerings including insurance, asset management, and consumer finance. Established with a vision to empower individuals and businesses, the company combines innovation with a customer-centric approach. With a robust presence in the market, Mahindra Kotak leverages advanced technology to deliver seamless and efficient financial solutions, thereby enhancing customer experiences and fostering economic growth across various sectors.