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Job Vacancy Delhi, India Position Customer Service Representative at Kotak Mahindra

Kotak Mahindra company logo
Published 3 months ago

Kotak Mahindra is thrilled to announce job openings for the position of Customer Service Representative in the Delhi area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Kotak Mahindra, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Kotak Mahindra.

Job Information

Company:Kotak Mahindra
Position:Customer Service Representative
City:Delhi, Delhi
Province:Delhi
Education:Confidential
Salary:INR 35.000 - INR 70.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated Team Member to join our Customer Service department at Kotak Mahindra. Your primary responsibility will be to provide timely and effective resolutions to all assigned cases. You will analyze complaint trends, create Root Cause Analyses (RCA), and monitor cases while coordinating with business stakeholders to ensure cases are closed efficiently.

Job Requirements:

  • Must have banking knowledge (Loan division experience preferred).
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, etc.).
  • Graduates and above.
  • Minimum of 5 years of relevant experience.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Delhi
City Delhi
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Company Information

Kotak Mahindra

Mahindra Kotak is a prominent financial services conglomerate in India, specializing in a diverse range of offerings including insurance, asset management, and consumer finance. Established with a vision to empower individuals and businesses, the company combines innovation with a customer-centric approach. With a robust presence in the market, Mahindra Kotak leverages advanced technology to deliver seamless and efficient financial solutions, thereby enhancing customer experiences and fostering economic growth across various sectors.