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Job Vacancy Hyderabad, Telangana Position Customer Service Executive at Tata Communications

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Published 7 months ago

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Company Tata Communications is offering job opportunities for the position of Customer Service Executive in the Hyderabad area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Tata Communications operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Tata Communications
Position:Customer Service Executive
City:Hyderabad, Telangana
Province:Telangana
Education:Confidential
Salary:INR 35.000 - INR 70.000 per Month
Job Type:Full-time

Job Description

Tata Communications is looking for a dedicated Customer Service Executive to manage customer queries and operations. This operational role requires proactive problem-solving skills to ensure quality service delivery.

Responsibilities:

  • Ownership of customer issues, providing timely resolutions.
  • Researching and troubleshooting system/application issues.
  • Escalating unresolved issues to appropriate internal teams.
  • Ensuring Service Level Agreements (SLAs) are met.

Desired Skills:

  • Problem-solving abilities.
  • Experience in fast-paced, 24/7 NOC environments.
  • Knowledge of core transmission network and latest technologies.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Telangana
City Hyderabad
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Company Information

Tata Communications

Tata Communications is a leading global digital infrastructure provider headquartered in India. It offers a diverse range of services, including cloud solutions, network connectivity, and cybersecurity, enabling businesses to thrive in a digital-centric world. With a robust presence across over 200 countries, Tata Communications empowers organizations through innovative technology and seamless communication. The company is dedicated to enhancing user experiences and driving digital transformation, making it a crucial player in the global telecommunications landscape.