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Job Vacancy Mumbai, Maharashtra Position Customer Service Desk Operations Team Member at Kotak Mahindra

Kotak Mahindra company logo
Published 3 weeks ago

Kotak Mahindra is currently accepting applications for the position of Customer Service Desk Operations Team Member in the Mumbai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Kotak Mahindra
Position:Customer Service Desk Operations Team Member
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 35.000 - INR 70.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated Customer Service Desk Operations Team Member to join our expanding team. In this position, you will be accountable for delivering outstanding customer support and ensuring a smooth service experience for our clients.

Your primary responsibilities will include addressing customer inquiries, resolving issues efficiently, and keeping accurate records of all interactions. Collaborating with team members, you will work to enhance processes and boost customer satisfaction.

The ideal candidate will exhibit excellent communication skills, a proactive problem-solving approach, and a strong dedication to customer service excellence. Prior experience in a similar role is preferred.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

Kotak Mahindra

Mahindra Kotak is a prominent financial services conglomerate in India, specializing in a diverse range of offerings including insurance, asset management, and consumer finance. Established with a vision to empower individuals and businesses, the company combines innovation with a customer-centric approach. With a robust presence in the market, Mahindra Kotak leverages advanced technology to deliver seamless and efficient financial solutions, thereby enhancing customer experiences and fostering economic growth across various sectors.