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Job Vacancy Mumbai, Maharashtra Position Customer Service Agent at ibex

ibex company logo
Published 3 months ago

Company ibex is offering job opportunities for the position of Customer Service Agent in the Mumbai area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

ibex operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:ibex
Position:Customer Service Agent
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 20.000 - INR 40.000 per Month
Job Type:Full-time

Job Description

Overview: As a Customer Support Agent at ibex, you will engage with members through incoming phone calls to assist with inquiries and resolve issues regarding health insurance policies and claims. Your role will require strong problem-solving skills and a friendly demeanor.

Responsibilities: Answer a high volume of calls, assess member needs, and provide tailored solutions. Proficiency in multitasking across various computer programs is essential.

Qualifications: Experience in healthcare or insurance, strong customer service commitment, and analytical skills preferred.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Maharashtra
City Mumbai
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Company Information

ibex

Ibex is a leading provider of customer engagement solutions in India, specializing in delivering exceptional customer service, technical support, and back-office solutions. With a strong commitment to innovation and quality, Ibex leverages advanced technology and a skilled workforce to enhance customer experiences across various industries. The company emphasizes employee empowerment and continuous improvement, making it a preferred choice for businesses seeking to elevate their customer interaction. Ibex’s strategic presence in India enables it to cater to a diverse client base, ensuring tailored solutions that meet specific needs.