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Job Vacancy Mumbai, Maharashtra Position Customer Care Executive at Kotak Mahindra

Kotak Mahindra company logo
Published 2 months ago

Welcome to our job portal, where Kotak Mahindra is offering exciting employment opportunities for the position of Customer Care Executive in the Mumbai area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Kotak Mahindra, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Kotak Mahindra. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Kotak Mahindra
Position:Customer Care Executive
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 25.000 - INR 50.000 per Month
Job Type:Full-time

Job Description

We invite you to become a part of Kotak Mahindra as a Customer Care Executive. In this pivotal role, you will be entrusted with the following key responsibilities:

  • Handling Customer Inquiries: Answer questions, provide essential information, and guide customers through various processes.
  • Resolving Complaints: Actively listen to customer concerns, demonstrate empathy, and take appropriate steps to resolve issues effectively.
  • Maintaining Records: Ensure accurate documentation of customer interactions, including inquiries, solutions, and follow-up actions.
  • Collaborating with Teams: Partner with other departments, such as technical support and sales, to ensure the swift resolution of customer issues.
  • Building Relationships: Foster strong customer relationships by delivering exceptional experiences.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

Kotak Mahindra

Mahindra Kotak is a prominent financial services conglomerate in India, specializing in a diverse range of offerings including insurance, asset management, and consumer finance. Established with a vision to empower individuals and businesses, the company combines innovation with a customer-centric approach. With a robust presence in the market, Mahindra Kotak leverages advanced technology to deliver seamless and efficient financial solutions, thereby enhancing customer experiences and fostering economic growth across various sectors.