Job Vacancy Maharashtra, India Position Contract Customer Service Representative at Cactus Communications Services Pte. Ltd.
Cactus Communications Services Pte. Ltd. is currently seeking applicants for the position of Contract Customer Service Representative in the Maharashtra area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Cactus Communications Services Pte. Ltd. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Cactus Communications Services Pte. Ltd. |
| Position: | Contract Customer Service Representative |
| City: | Maharashtra, Maharashtra |
| Province: | Maharashtra |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a Contract Customer Service Representative to manage inbound inquiries via phone, email, and chat. The role requires resolving product and billing questions, escalating complex issues, documenting customer interactions accurately, and achieving performance targets.
- Responsibilities: respond to customers professionally, troubleshoot concerns, escalate appropriately, and maintain clear records.
- Qualifications: minimum 1 year of customer service experience, excellent verbal and written communication, empathy, basic computer literacy, strong problem-solving skills, attention to detail, and the ability to work independently.
- Details: temporary contract with flexible shifts, training provided, remote or on-site placement depending on the position, competitive hourly rate, and immediate start preferred.
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Maharashtra |
| City | Maharashtra |
| Google Map | Google Map |
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