Job Vacancy Pune, Maharashtra, India Position Transport Command Center at JLL

JLL is thrilled to announce job openings for the position of Transport Command Center in the Pune, Maharashtra area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At JLL, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with JLL.

Job Information

Company:	JLL
Position:	Transport Command Center
City:	Maharashtra, Pune
Province:	Maharashtra
Education:	Confidential
Job Type:	Full-time

Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

• The role is responsible to man the helpdesk 24*7 for AsPac region for Transport Command Center and Centralised Workplace Helpdesk.
• Respond to customer’s requisition and/or issues through calls, emails and Corrigo Portal.
• Follows-up and directing WO’s requisition to right person as per defined KPI’s
• Live monitoring of application/software for command center and responding to any deviation as per defined process.
• Proactive and ability to respond to incidents/accident real time and take corrective action as per defined processes.
• Report preparation viz; WO’s pending follow up and reminder to concerned person, Driver Behaviour reports, Incident Reporting, Incident report preparation, daily call logs and activity completed report, any other report preparation as required by management.
• Liaising with various counterparts with the organisation in AsPac region.
• Provide Superior Client Service (weighting 50%)
• Initiative or Process Improvement in Functional Area (weighting 40%)
• Personal and Professional Development (weighting 10%)
• Good Communication skills both written and spoken.
• Customer Centric
• Knowledge MS office.
• Corrigo Portal
• Team player and ownership of role importance task’s to be performed.
• Vigilant.
• Candidate should be graduate.
• Position will be based out of Pune
• Experience in customer support in IT/ITES/Hospitality industry of minimum 6 months.
• Ability to remain at workstation for long period of time.
• Prior experience in employee transport and/or workplace helpdesk will be preferred.

What this job involves:

A highly skilled professionalThe role is responsible for monitoring of application/software for command centre, candidate must be physically able to perform duties including ability to remain in stationery position(sitting), must be able to assess/identify hazards, communicate/signal any escalation.

Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers and call tracking. Part of the tasks are general admin and other help desk activities. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Proven experience with continuous improvement initiatives and client reporting is also vital for this role matched with strong computer literacy.ability to manage activities using different systems, then you might be the best fit for this job.

A client service champA strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,00 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Requirements

• Able to Work Under Pressure
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Good Communication Skills
• Able to Work in a Team
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location
• No Criminal Record

Company Address

Province	Pune, Maharashtra
City	Pune, Maharashtra
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