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Job Vacancy Mumbai, Maharashtra Position Guest Service Associate at IHCL

Published 1 week ago

IHCL is currently accepting applications for the position of Guest Service Associate in the Mumbai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

IHCL operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:IHCL
Position:Guest Service Associate
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 15.000 - INR 30.000 per Month
Job Type:Full-time

Job Description

We are seeking a professional Guest Service Associate to provide exceptional front-desk and guest-area service. The role involves greeting guests, managing check-ins/outs, responding to inquiries in person and by phone, coordinating reservations, processing payments, handling guest concerns, and maintaining accurate records.

  • Requirements: strong communication and interpersonal skills, basic computer proficiency (PMS/booking systems), cash-handling experience, and flexibility to work varied shifts.
  • Preferred: prior hospitality experience and a high school diploma.
  • We offer competitive pay, on-the-job training, and opportunities for advancement within our team.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Maharashtra
City Mumbai
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Company Information

IHCL

Indian Hotels Company Limited (IHCL), a part of the Tata Group, is a leading player in the hospitality industry in India. Founded in 1902, IHCL operates a diverse portfolio of premium hotels, resorts, and palaces across the country and internationally. Renowned for its commitment to exceptional service and luxury, IHCL aims to provide guests with unique experiences rooted in India’s rich culture and heritage. With iconic brands such as Taj, SeleQtions, Vivanta, and Ginger, IHCL continues to set benchmarks in hospitality while promoting sustainable tourism practices.