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Job Vacancy Hyderabad, Telangana, India Position Customer Service Trainer & QA at DAZN

DAZN company logo
Published 3 hours ago

DAZN is currently accepting applications for the position of Customer Service Trainer & QA in the Hyderabad, Telangana area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

DAZN operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:DAZN
Position:Customer Service Trainer & QA
City:Telangana, Hyderabad
Province:Telangana
Education:Confidential
Salary:INR 15.000 - INR 30.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Service Trainer & QA to coach agents, design and deliver training programs, and ensure consistent service quality across channels. Key duties include facilitating training sessions, creating learning materials, conducting quality audits, scoring interactions, providing actionable feedback, and reporting KPI insights to support continuous improvement.

  • Minimum 3 years of experience in customer service, training, or quality assurance
  • Strong communication, coaching, and analytical skills
  • Familiarity with QA methodologies and learning management systems (LMS)
  • Proactive, detail-oriented, and improvement-focused

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Hyderabad, Telangana
City Hyderabad, Telangana
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Company Information

DAZN

DAZN is a global sports streaming service that has made its mark in India, offering subscribers access to a wide array of live and on-demand sports content. With a focus on boxing and other popular sports, DAZN provides an affordable and flexible platform for Indian sports enthusiasts. The service is designed to cater to the diverse tastes of viewers, enabling them to enjoy high-quality sports entertainment anytime, anywhere. DAZN continues to innovate and expand its offerings, aiming to enhance the sports viewing experience in the Indian market.