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Job Vacancy Pune, Maharashtra, India Position Customer Relations Representative at IKEA

IKEA company logo
Published 3 hours ago

IKEA is currently accepting applications for the position of Customer Relations Representative in the Pune, Maharashtra area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

IKEA operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:IKEA
Position:Customer Relations Representative
City:Maharashtra, Pune
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a Customer Relations Representative to manage client inquiries, resolve concerns, and foster strong customer relationships. Responsibilities include responding to calls and emails, maintaining accurate CRM records, coordinating with internal teams to deliver timely solutions, and collecting customer feedback to improve service quality.

  • Excellent verbal and written English
  • Strong problem-solving skills and empathy
  • Minimum 1 year experience in customer service or a related role
  • Familiarity with CRM tools and Microsoft Office preferred

We offer a supportive team environment and clear opportunities for professional growth.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pune, Maharashtra
City Pune, Maharashtra
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Company Information

IKEA

IKEA, the renowned Swedish furniture retailer, has established a strong presence in India, offering a wide range of affordable and stylish home furnishings. Since its entry in 2018, the company has focused on catering to Indian tastes and preferences while promoting sustainable practices. IKEA India provides innovative solutions for compact living spaces, making quality design accessible to a diverse customer base. With an emphasis on local sourcing and partnerships, IKEA is committed to contributing to the Indian economy while enhancing the shopping experience through its iconic stores and online platforms.