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Job Vacancy Mumbai, Maharashtra Position Contact Center EM at Quantiphi

Quantiphi company logo
Published 6 hours ago

Quantiphi is currently accepting applications for the position of Contact Center EM in the Mumbai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Quantiphi operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Quantiphi
Position:Contact Center EM
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a motivated and experienced Contact Center EM to join our expanding team. The successful candidate will oversee daily operations, ensure the delivery of exceptional customer service, and guide a team to meet and exceed departmental objectives.

Your responsibilities will include addressing customer inquiries, resolving issues efficiently, and providing coaching and support to team members. Strong communication skills and a proactive problem-solving approach are crucial for this role.

If you are passionate about customer satisfaction and have a background in the contact center industry, we encourage you to apply!

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Maharashtra
City Mumbai
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Company Information

Quantiphi

Quantiphi is a leading Indian technology company specializing in AI and machine learning solutions. Founded in 2013, the company leverages advanced analytics and data science to transform business processes and drive innovation across multiple industries, including healthcare, media, and finance. Quantiphi’s commitment to delivering impactful solutions has established it as a trusted partner for organizations seeking to harness the power of data. With a focus on improving operational efficiency and enhancing customer experiences, Quantiphi continues to redefine potential through cutting-edge technology and insights.