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Job Vacancy Mumbai, Maharashtra Position Customer Support Executive at PayU

PayU company logo
Published 1 day ago

Company PayU is offering job opportunities for the position of Customer Support Executive in the Mumbai area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

PayU operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:PayU
Position:Customer Support Executive
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 30.000 - INR 60.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Service Executive/Senior Executive to join our team in Mumbai on a contract basis. The key responsibilities include promptly addressing customer complaints, requests, and queries while adhering to the Service Level Agreement (SLA). You will be required to follow up with internal teams to ensure timely responses to customer cases. Proficiency in Excel, including Pivot Tables, VLOOKUP, and HLOOKUP, is essential for this role.

Candidates must possess basic analytical skills and have hands-on experience with CRM systems in customer service. Preference will be given to those with experience in financial services and knowledge of loans.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

PayU

PayU is a leading online payment service provider in India, facilitating seamless financial transactions for merchants and consumers. Founded in 2011, it offers a range of services including payment processing, fraud prevention, and invoicing solutions. Through its user-friendly platform, PayU empowers businesses by providing secure payment gateways, enabling access to various payment methods, and supporting international transactions. Recognized for its robust technology and customer-focused approach, PayU continues to drive digital payment innovations, contributing significantly to India’s growing fintech landscape.