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Job Vacancy Mumbai, Maharashtra Position Customer Support L2 at Haptik

Haptik company logo
Published 4 months ago

Haptik is currently accepting applications for the position of Customer Support L2 in the Mumbai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Haptik operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Haptik
Position:Customer Support L2
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Support L2 representative to join our team. The ideal candidate will possess excellent communication skills and be adept at troubleshooting complex customer inquiries.

Your role will involve assisting customers with escalated issues, providing timely resolutions, and maintaining customer satisfaction.

If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

Haptik

Haptik is a leading conversational AI company based in India, specializing in developing chatbots and virtual assistants to enhance customer engagement. Founded in 2013, Haptik leverages advanced natural language processing technologies to create seamless and intuitive interactions across various platforms. The company caters to diverse industries, including retail, banking, and healthcare, helping businesses improve operational efficiency and customer satisfaction. With a commitment to innovation, Haptik continues to shape the future of digital communication and automation.