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Job Vacancy Pune, Maharashtra Position Customer Service Representative at Kotak Mahindra

Kotak Mahindra company logo
Published 5 months ago

Company Kotak Mahindra is offering job opportunities for the position of Customer Service Representative in the Pune area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Kotak Mahindra operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Kotak Mahindra
Position:Customer Service Representative
City:Pune, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 10.000 - INR 20.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated Team Member in Customer Service at Kotak Mahindra. The successful candidate will be responsible for providing timely resolutions to all assigned cases, analyzing complaint trends, and preparing Root Cause Analysis (RCA). This role involves liaising with business stakeholders to ensure cases are managed from start to finish.

Job Requirements:

– Must have banking knowledge (preferably in loan division)

– Strong communication skills (both verbal and written)

– Proficient in Microsoft Office (Excel, PowerPoint, Word)

– Graduate or higher

– Minimum 5 years of relevant experience

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Pune
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Company Information

Kotak Mahindra

Mahindra Kotak is a prominent financial services conglomerate in India, specializing in a diverse range of offerings including insurance, asset management, and consumer finance. Established with a vision to empower individuals and businesses, the company combines innovation with a customer-centric approach. With a robust presence in the market, Mahindra Kotak leverages advanced technology to deliver seamless and efficient financial solutions, thereby enhancing customer experiences and fostering economic growth across various sectors.